FAQS

UPDATES TO HIGH GROUND IN 2022
What changes can we look forward to at High Ground in 2022?

We are so excited about the changes to High Ground in 2022! We are now a 2-day festival, which means twice the size, twice the amazing music, live art, installations, and fun, and twice as many opportunities to thrive in the vibey, chill, and beautiful community that is High Ground. Our new venue, Denver Polo Club is GORGEOUS, and gives us so much room to grow! 

I loved High Ground in 2021! What will be the same this year?

Returning Revelers can expect another year of amazing artists that simply make you feel fantastic. You'll discover local art and installations throughout the venue, our coveted TranscenDome, and other exciting activations, along with great food, beverages, and of course that mystical, community-driven High Ground vibe. 

Why are you switching venues?
We've always felt that High Ground would flourish in an open natural environment that expresses the magnificence of Colorado on the shoulder season, and with a sold-out inaugural experience in 2021, we were ready to migrate to a space that allows us to grow with our community. We loved everything about our 2021 debut at Levitt Pavilion, but we wanted to give you the one thing we couldn't do at Levitt: More High Ground. We found everything we were looking for at the Denver Polo Club, with lush open fields and snow-kissed mountains on the horizon. Denver Polo Club allows us to return in 2022 as an expanded 2-day music & arts experience.

Is there camping?

High Ground 2022 does NOT include camping. The nearest camping is a 15 minute drive away at the Chatfield State Park Campground.

TICKETS
Are single-day tickets available?
Single-day tickets are available for as low as $75 + fees! Grab yours now

What is the difference between GA and VIP tickets?

Check out our Ticket Info page to learn all about the difference between GA and VIP!

Can I upgrade my GA ticket to a VIP ticket?
Online upgrades are not currently available. VIP upgrades may also be available on-site at the information booth day-of if tickets remain available.

Do you offer payment plans?

Yes! Payment plans are available with a $9.99 service fee and 20% down payment. In order to participate in a payment plan, you must begin your payment plan no later than August 10th at 11:59pm. All payments must be made no later than 11:59pm at September 2nd, 2022. If you are unable to continue making payments after beginning a payment plan, your initial payments will not be refunded.

Do you offer refunds?

All sales are final. In the event of postponement, purchasers may request a refund during a specified timeframe if they are unable to attend the new date. In the event of cancellation (event not rescheduled to a later TBD date), all ticket purchases will be refunded. There are no refunds for changes in artists, artist cancellations, schedule changes, or venue changes.

How do I get my wristband?

You will be given your wristband when your mobile ticket has successfully scanned on-site. Wristbands will not be shaped.

ATTENDANCE
How old do I have to be to attend High Ground?

All Revelers must be at least 18 years old by the first day of the festival. VIP areas are restricted to 21+ as of the first day of the festival. ID must be shown upon entry. Exclusive valid forms of ID: (i) state-issued drivers license including Real ID, state-issued ID card, US passport, or US Global Entry card, (ii) foreign government issued passport displaying photo and date of birth, and (iii) a Uniformed Services ID card. Expired drivers license (hard card) is only accepted with a state-issued temporary paper drivers license issued less than 90 days prior. No other form of ID will be accepted, no exceptions.

What time can I come to High Ground?
Parking opens at 12:00 PM MT each day. Gates open at 12:30 PM MT. Times are subject to change.

When does High Ground end?
The festival ends each night at 11:00 PM MT. Times are subject to change.

Where can I park?
Free on-site parking is provided to all attendees. ADA attendees (with valid placard) and VIP attendees will have access to premier parking.

I left something in my car. Can I go back to it during the festival?

Once an attendee's ticket is scanned each day, they will not be permitted to leave and return to the festival that day. Plan ahead when you leave your car!

Is High Ground rain or shine?
Yep! Rain, shine, or snow. We look forward to celebrating any weather Colorado offers us!

Can I bring my kids?

No, we're giving you the day off from parenting! Please leave your kids at home, as nobody who is under the age of 18 is allowed on-site.

Do you take cash or card on-site?

Bars accept cash or card. On-site ticket sales (if available), food, and merch are credit card only. It's up to each craft vendor on their own accepted payment methods. 

Am I allowed to bring a backpack?
Small bags and backpacks under 12"x12"will be allowed into the festival grounds. All bags / backpacks are subject to search upon entry. Empty hydration backpacks are allowed.

Will there be medical assistance and security on-site?

We will have on-site medical staff at all times during the festival. Please note the location of the medical tent when entering the festival grounds. If you need medical assistance, and are unable to walk to the medical tent, or believe somebody else requires medical attention, please notify a security guard, staff member, medic, or volunteer. If you are unsure on whether or not there is a medical emergency, get help immediately. No judgements in the medical tent!

Our security staff will roam throughout the festival grounds, including entrances and stages. They are trained to insure safety for all. If you have a security concern, please notify any security guard on-site. By entering the festival, you are consenting to search by festival security and police.


Will there be free water stations available?
We do not have free water refill stations. All Revelers will be able to bring ONE container of water that is 2 liters or smaller. The container may be factory sealed, or a full hydration backpack (or refillable water) that is inspected by security at the front gate.

Prohibited Items:
Flyers
Fireworks
Bad vibes
Glow sticks
Bags larger than 12"x12"
Hammocks
Laser pointers
Paint of any kind
Glass of any kind
Chairs of any size
Sports equipment
Unsealed tampons
Helium or nitrous tanks
Dolls or stuffed animals
Food or drink of any kind 
Illegal drug paraphernalia
Remote control flying devices
Containers of glitter or confetti
Unsealed over-the-counter medications
Illegal drugs and substances of any kind 
Large umbrellas, tents, canopies, sports shades, or canopy umbrellas.
Merchandise that appears intended for sale without approval from the Promoter
Professional photo / video / audio recording equipment (media may apply HERE)
Weapons of any kind, regardless of permit (including chains, clubs, knives, and nunchucks)
Any wheeled or electric vehicle of any kind, other than ADA wheelchairs, scooters, and walkers.
Anything that appears to security or promoters to be a threat to the safety and enjoyment of the guests, in their sole discretion.

Prescription drugs sufficient for the festival hours only must be turned over to the medical tent to hold with a copy of your prescription and a photo ID.

All attendees consent to a search of their person and property before entering the festival, including but not limited to metal detectors, scan devices, and visual & physical inspections of clothing, hair, hats, shoes, and bags and all content therein. If there is any question about the item, it must be removed from the site or thrown away prior to entry.


ANYONE FOUND WITH ILLEGAL DRUGS OR UNDERAGE DRINKING WILL BE SUBJECT TO IMMEDIATE REMOVAL FROM THE FESTIVAL WITHOUT REFUND AND WILL NOT BE PERMITTED TO RETURN TO THE FESTIVAL ON ANY DAY.
**List of Prohibited Items subject to change without notice so please check back before attending the festival**


What is allowed into High Ground?
Blankets
Curiosity
Rain gear
Endless smiles
Sunglasses / hats
Beaded bracelets / kandi 
Portable chargers and phone cables
Empty water bottles & hydration packs
Gloves & hand warmers (it might be chilly!)
Point-and-shoot cameras (lenses no more than 2 inches in length)
Sunscreen / lip balm / eye drops / bug spray (must be sealed upon entry)
Totems (must be retractable down to 3 feet and may not be stuck in the ground)

**
List of Allowed Items subject to change without notice so please check back before attending the festival**

Is High Ground ADA accessible?
Yes! Please visit our guest services on site for ADA accommodations. Please note: If you are bringing a companion, they will also need to purchase a ticket. ADA parking with valid placard available. If you have more questions about the ADA experience at High Ground, please email us at info@highgroundfest.com.

Will there be food and drinks available on site?
We will have a variety of food vendors on site that cater to all dietary needs. 21+ Revelers may purchase alcoholic beverages from our bars.

Can I bring my pet?

For the safety of your furry friends, please leave you pets (any type) at home.
Service dogs, which are trained to perform tasks specifically for the disability need of the owner, are accepted. Service Dogs must be leashed, and remain in full control of the accompanying individual at all times. Emotional Support Animals are not permitted.

MISC
Do you have an app?
We do! Find High Ground on Unitea, where you can receive important updates, build your own schedule, and more! 

Do you offer hotel packages? 
We do not currently offer hotel packages, but check back here for the latest information.

Can I get a press pass?

Check out our Get Involved page to apply for a press pass!

Can I be a vendor?
Vendor applications for 2022 are now closed.

Can I volunteer
?
Check out our Get Involved page to learn about our volunteer program!

Did we miss something?
Ask us your question by emailing us at info@highgroundfest.com